Pervasive information architecture for the sentient city
“A city processes information rather than merely moving it around” (Coward & Salingaros). This is an overview of the talk we will give at the upcoming EUROIA 2011, Europe’s Seventh Information Architecture Summit in Prague, September 22-24.
September 17th, 2011
Categories: Cross-channel user experience, Resilience | Tags: city
Cross-channel, Cross-media, Multi-channel: Where’s the Difference
There is a certain confusion around these concepts: they are often used as synonyms but they are different. And understanding these is crucial for cross-channel user experience design and pervasive information architecture. Here’s some definitions.
August 22nd, 2011
Categories: Cross-channel user experience | Tags: cross-channel vs. cross-media, cross-channel vs. multi-channel
Cross-channel Experiences in Retail
83% of consumers prefer retailers offering a continuous and consistent shopping experience across the different channels: people would like to seamlessly interact with a company independently by the touchpoint, medium or place.
May 2nd, 2011
Categories: Consistency, Correlation, Cross-channel user experience | Tags: retail, silos-effect
Pervasive IA Workshop
Attending the workshop, you will learn how to break out of the silo and design pervasive information architectures for improved user experience. Pervasive information architectures are consistent information spaces that are not limited to the Web but bridge across all active communication channels for a given company, product, or service.
When and where: Wednesday, March 30 – Information Architecture Summit, Denver.
February 20th, 2011
Categories: Cross-channel user experience | Tags: CHUbe model, framework