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Pervasive Information Architecture

Designing Cross-Channel User Experiences

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cross-channel vs. cross-media

Cross-channel, Cross-media, Multi-channel: Where’s the Difference

Posted on August 22, 2011March 26, 2016 by Luca

There is a certain confusion around these concepts: they are often used as synonyms but they are different. And understanding these is crucial for cross-channel user experience design and pervasive information architecture. Here’s some definitions.

Posted in Cross-channel user experience Tagged cross-channel vs. cross-media, cross-channel vs. multi-channel

A holistic approach to information architecture and user experience: moving beyond the computer screen to design information space in ubiquitous ecologies

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